Telephone & Internet Services

Q. Do I need to order a phone for my booth?
A.

The answer is "it depends". Having a phone in your booth is very convenient, particularly if only one person is manning your booth. Payphones are not always located near your booth, and leaving your booth unattended to make a call may cost you lost business in your booth. Cell phones dont' always work due to structural interference.

Q Do I order my phone through Hargrove?
A

No. Each facility makes arrangements to provide phone service to exhibitor booths. The service provider is often the convention center or the hotel itself via their own communications department. Sometimes, you must go directly to the phone company to place your order. Either way, your service manual should include an order form for you to submit directly to the vendor.

Q When should I place my order?
A As is always the case, the earlier the better. However, ordering early may be even more critical for phone service, particularly when you must go directly through the phone company. The earlier you order, the sooner you will know your phone number for publication to your home office, in marketing material, and to correspondence to potential customers and attendees.
Q. What about Internet service?
A. Internet connections are usually provided by the same vendor as phone service. If your manual does not include information about this service, you may want to contact the facility's Convention Services Department.